Customer Service
Payment and Billing
Ya Los Angeles accepts the following forms of payment:
- Credit card (VISA, MasterCard, American Express, Discover only)
   You should see a prompt to fill out our Credit Card Authorization Form when you place your
order. You can also find it here.
- Factor (Net 30) through Finance One

Shipping and Handling
Ya Los Angeles ships via UPS. Additional shipping rates will apply to international orders.
Standard shipping charges will apply to all orders. Shipments are sent out daily
from Mondays through Fridays (holidays excluded).
Shipping choices
Ground (3-7 days, determined by destination)
3 Day Select (delivery by end of day)
2nd Day Air (delivery by end of day)
2nd Day Air AM (delivery by 10:30 am)
Next Day Air Saver (delivery by 3pm)
Next Day Air (delivery by 10:30am)
Next Day Air Early AM (delivery by 8:30am)
most cost effective

most expensive
* Price depends of weight of box and destination.
Once you receive your merchandise, please check the contents immediately.
We will only consider return requests for damaged and miss-shipped items.
We require a Return Authorization Form to be filled out for any return requests
and it must be submitted within 21 days of receiving your merchandise.
No returns will be accepted without prior written authorization and without an RA number.
You can find our Return Authorization Form here.
Please email or fax your completed forms to,
fax: 323-262-8002

Ya Los Angeles Customer Service
T. 323.262.8001 (refer: Internet Order)
F. 323.262.8002 (refer: Internet Order)